Thank you for choosing TeraByte Infotech and appreciate your purchase with us. Please read the policy, conditions and process carefully as it will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise on our product pages. We make every effort to service the order/s placed with us as per the specifications and timelines mentioned against each product. Any refund request following the Product purchase date will be subject to the prior authorization by TeraByte Infotech and acceptance of such request shall be at the sole discretion of TeraByte Infotech. Refunds will only be processed within 30 days from the time of purchase.