Terms and Conditions

Thank you for choosing Passcode Manager. Please carefully read the terms and conditions outlined below.

1. GENERAL

In these Terms and Conditions of Purchase (“Purchase Terms”) and website usage:

“TeraByte” refers to the company – TERABYTE INFOTECH
“Customer” means an individual or a legal entity purchasing Product.
“User” means anyone who has purchased our product or downloaded freeware products from our website or signed up for newsletter. Customers are automatically created accounts upon product purchase.
“Passcode Manager” means Passcode Manager the software product with its company being TERABYTE INFOTECH, Kerala, India
“Product” means any software program and its product lines or service furnished to Customer or user subject to the applicable end-user license agreement or terms of use as set forth by TERABYTE INFOTECH
Customer accepts these Purchase Terms by placing an order for Product with TERABYTE INFOTECH.

2. USER /CUSTOMER ACCOUNT DETAILS

You’re responsible for keeping your account name and password confidential. You’re also responsible for any account that you have access to, whether or not you authorized the use.

Help Desk web account

In case of unauthorized use, you’ll immediately notify us in case of such. We will not responsible for any losses due to stolen or hacked passwords. We don’t have access to your current password – all passwords are encrypted for security reasons, we may only reset your password.

Passcode Manager user Login

We don’t have access to your data in this case, because the passcode manager is purely offline software. So if you forget your login password, you can reset it your own. If you find any trouble in resetting password, please contact us by raising an issue in Help desk: https://helpdesk.terabyteinfotech.com or write to support@terabyteinfotech.com. we will help to reset your password.

3.ACCOUNT DISPUTES

TeraByte does not arbitrate disputes over who owns an account / license. You won’t request access to or information about an account / license that’s not yours, and you’ll resolve any account-related disputes directly with the other party. We decide who owns an account / license based on the content of the emails in that account, and if multiple people or entities are identified in the content, then we’ll rely on the contact information listed for that account.

1. ORDER PLACEMENT AND ACCEPTANCE

Customer may place an order with TERABYTE INFOTECH online using the product website https://www.passcodemanager.com
Order details shall be in English or any language supported by Google Translate. Customer can modify order details before acceptance of the Customer order. English is the preferred language for order-related enquiries.
Any order is not binding upon TERABYTE INFOTECH until accepted by TERABYTE INFOTECH. Non-acceptance of an order may be the result of one of the following:

a) .Failed payment;
b). Negative payment history;
c). Incomplete or incorrect order details, such as missing e-mail address for delivery, missing Customer billing address, or a pricing or product description error, among others;

2. PRICES AND PAYMENT TERMS

TeraByte Infotech sets prices and accepts payments for its Products in the following currency: INR. Prices are subject to change by and reserves that right.
TeraByte Infotech accepts major debit and credit cards (collectively, “payment cards”). TeraByte Infotech is not responsible for any payment failure resulting from inaccurate payment card details provided by Customer when placing an online order, any restrictions applicable to payment card by Customer’s bank, or payment gateway failure.
TeraByte Infotech Limited only accepts purchase orders from Customers with clear payment history.
We work with partners such as Razorpay and Paypal to process payments and you accept to process payments on our behalf and collect data related to order processing.

3. PRODUCT DELIVERY

TeraByte Infotech ships no physical Products currently. Any details necessary to enable Customer to download and/or use the purchased Product (including license keys or access details where applicable) will be delivered by TeraByte to the Customer via e-mail to an e-mail address provided by Customer. Customer is responsible for providing TeraByte Infotech with a valid e-mail address for delivery purposes. No shipment is charged by TeraByte Infotech for e-mail delivery.
TeraByte will use its best efforts to deliver Product purchased by Customer instantly via download. TeraByte Infotech shall not be liable for any failure to deliver Product within this timeframe.

4. FREEWARE

Any Freeware software product supplied by TeraByte Infotech may have limitations and features, it may me time limit or Entry/Record limit. The freeware product will either stop working after expiry date or limit the further record save function after freeware limit achieved. Should that happen, users are advice to upgrade or purchase software and Activate in order to continue using the product.

5. TAXES AND DEDUCTIONS

Product prices do not include any national, state or local sales, use, value added or other taxes. Customer shall pay any such taxes, if applicable.
Customer bears sole responsibility for any withholding tax liabilities, and no deductions shall be made by Customer from the amount payable to TeraByte under any TeraByte Infotech invoice.

6. WITHDRAWAL AND REFUND POLICY

Any refund request following the Product purchase date will be subject to the prior authorization by TeraByte and acceptance of such request shall be at the sole discretion of TeraByte. Refunds will only be processed within 30 days from the time of purchase.

7. MISCELLANEOUS

No terms and conditions other than the terms and conditions contained herein shall be binding upon TeraByte unless accepted by TeraByte in writing signed by the duly authorized TeraByte representative. If Customer’s terms and conditions of purchase are different from or in addition to these Purchase Terms, these Purchase Terms shall prevail.
These Purchase Terms and any end-user license agreements or terms of use applicable to Products are subject to change by TeraByte Infotech upon notice

8. LIMITATION OF LIABILITY

You hereby agree that TeraByte shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the service

NO WARRANTIES

TeraByte does not warrant that the Service will be uninterrupted, timely, secure, or error-free.
TeraByte does not warrant that the quality of the products, information, or other material purchased or obtained by you through the website will meet your standards, or that any errors in the Product will be guaranteed to be fixed.

PRIVACY POLICY

The information you provide us with may be used according to our privacy policy. The referred privacy policy is part if this terms and conditions.

1. FORCE MAJEURE

TeraByte Infotech will not be held liable for any delays or failure in performance of any part of the Service, from any cause beyond our control. This includes, but is not limited to, acts of God, changes to law or regulations, embargoes, war, riots, fires, earthquakes, nuclear accidents, floods, strikes, power blackouts, volcanic action or any pandemic conditions, unusually severe weather conditions, Covid-19 and acts of hackers or third-party internet service providers.

a). SEVEREABILITY

If it turns out that a section of this Agreement is not enforceable, then that section will be removed or amended as necessary, the rest of the Terms will still be valid.

b). SURVIVABILITY

Should this Agreement be terminated, the following sections will continue to apply: Proprietary Rights Owned by Us, Proprietary Rights Owned by You, Compliance with Laws, Limitation of Liability, No Warranties, Indemnity, Choice of Law, Severability, and Entire Agreement.

AMENDMENTS AND WAIVER

Amendments or changes to these Terms won’t be effective until we post revised Terms on the Website. If we don’t immediately take action on a violation of these Terms, we’re not giving up any rights under the Terms, and we may still take action at some point.

ASSIGNMENT

You may not assign any of your rights under this agreement to anyone else. We may assign our rights to any other individual or entity at our discretion.

DISCLAIMERS

TeraByte Infotech is not responsible for the behaviour of any advertisers, linked websites, or other Members.

NOTIFICATION OF SECURITY BREACH

In the event of a security breach that may affect you or anyone with an account, we will do our best possible notify you of the breach within 72 hours and provide a description of what happened. Should we prompt you further action you should take e.g. change of password etc. please take those steps as you are responsible to your account management.

GOVERNING LAW AND JURISDICTION

These terms and conditions will be governed by and construed in accordance with the laws of the state of Kerala and the applicable laws of the India, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of the state of the Kerala, India.

For any questions regarding these Purchase Terms, please contact TeraByte below:

TERABYTE INFOTECH
Door No: 2/1177, 1ST Floor, AB Estate building,
Chandranager [PO], Kootupatha, CBE Road,
Palakkad, Kerala, India
Pin: 678 007

Office: +91-9400 678 023
Mobile: +91-9400 361 023
Email: support@terabyteinfotech.com

Last updated and effective 2nd May 2022.